If there is an item not covered in our Jewellery Faqs, then by all means please feel free to email our team with your suggestion. Following review we will ensure to include your request in the next site update.

How do I place an order on LaurynRose.com?

Ordering on LaurynRose.com is easy, fun and safe & secure using leading payment provider Worldnet TPS. Once you have found the item you would like to purchase, click on the “ADD TO SHOPPING BAG” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.

Is it safe to order from LaurynRose.com?

Yes, it is safe and simple to order on LaurynRose.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

We have partnered with Worldnet TPS to ensure your safety and security.

What is verified by Visa?

Verified by Visa is an authentication service that protects Visa cards against unauthorised use when you shop online at participating retailers. The service protects Visa cards with PIN passwords, giving cardholders reassurance that only they can use their Visa cards online.

Once your card is activated, your card number will be recognized whenever it’s used at participating online stores. A Verified by Visa window will automatically appear and your Visa card issuer will ask for your password. You’ll enter your password to verify your identity and complete your purchase. At stores that aren’t participating in Verified by Visa, your Visa card will continue to work as usual.

What is MasterCard® SecureCode™?

MasterCard® SecureCode™ is an authentication service that protects your card against unauthorised use when you shop online at participating retailers. The service protects Mastercard and Maestro cards with a PIN password, giving cardholders reassurance that only they can use their MasterCard or Maestro card online.

Once your card is activated, your card number will be recognized whenever it’s used at participating online stores. A MasterCard SecureCode window will automatically appear and your MasterCard or Maestro card issuer will ask for your password. You’ll enter your password to verify your identity and complete your purchase. At stores that aren’t participating in MasterCard SecureCode, your card will continue to work as usual.

Can I pay with Paypal?

Yes, you can pay with paypal. To pay with paypal just check out normally and select credit card or debit card. Then when you get to the payment page you will be able to pay with your paypal balance.

Will I be charged sales tax on my purchase?

Lauryn Rose is required by law to charge VAT at 23% in Ireland which is included in price. VAT exempt sales are not available online.

VAT may vary from country of destination. Should you require further information please contact us at hello@laurynrose.com.

Are all Lauryn Rose products hallmarked?

Yes indeed, an official mark or stamp indicating a standard of purity, used in marking gold and silver articles assayed by the Goldsmiths’ Company of London; plate mark.

Will my LaurynRose.com purchase arrive gift-wrapped?

All Lauryn Rose purchases arrive in the signature Lauryn Rose Box, tied with our signature ribbon.

Can I include a personalised gift message with my purchase?

Yes, you will be given the opportunity to add a personalized message at checkout. The message will arrive with your gift package. The package will not have any other additional form identifying you as the giver. For this reason, we encourage you to at least enter your name on the gift message.

Lauryn Rose invites you to express yourself with a customized gift message to accompany your purchase. Please refrain from using objectionable words, phrases and obscenities in your message. Lauryn Rose reserves the right to remove any such objectionable words or phrases from your personalized messages.

What if I need extra help or advice about my purchase?

When you shop online you are guaranteed excellent customer service that is a hallmark of Lauryn Rose. Send us an email to hello@lauryrose.com.

Can prices change?

Prices on laurynrose.com are subject to change without notice. Please expect to be charged the price for the Lauryn Rose merchandise you buy as it is listed on the day of purchase.

Do other websites sell authentic Lauryn Rose products?

Lauryn Rose merchandise is available exclusively from laurynrose.com. To ensure you are purchasing authentic Lauryn Rose merchandise, please shop online at laurynrose.com For further assistance, contact our Customer Service Team at hello@laurynrose.com.

Customers should be wary of purported Lauryn Rose merchandise sold through unauthorized channels. Beware of counterfeits.

Can I buy Lauryn Rose products in a retail store?

Lauryn Rose products are exclusive to our online store only and not available in retail stores. This enables us to offer you a unique product at the best available prices.