Great Customer Service


Going The Extra Mile With Great Customer Service at Lauryn Rose

Here at Lauryn Rose, we don’t think that a customer’s shopping experience should begin and end with just picking a picture on web page, adding it to a virtual basket and giving away your hard-earned money for the privilege. No, we are firm believers in the notion that if you are going to choose us as a company to give your trust and cash to, then you deserve much more than just the bare minimum. Sure, the main component of online shopping is in picking out something that you want to own, but that doesn’t mean that you shouldn’t be treated to the best customer care during the process!

Great Customer Service

We take great pride in the fact that our great customer service and special extras make Lauryn Rose a company that provides both a great experience in wearing our jewellery, but also a great experience in shopping for it in the first place. Here are just a few of the many different features we boast that show our customers we love to go the extra mile for their satisfaction and happiness.

  1. Free Engraving

Nothing makes a gift more special than personalising it for the recipient, and the classiest way to personalise jewellery is definitely to engrave it. The great thing is that our engraving service comes completely free of charge for all qualifying pieces of jewellery, so you can customise to your heart’s content.

Silver Double Disc Necklace
Silver Double Disc Necklace
  1. Fabulous Bespoke Lauryn Rose Packaging

We think that the joy of receiving a gift should start with the packaging, and that is evident in our beautifully designed unboxing experience. From amazing colours to sturdy wrapping to ribbons in beautiful bows on top, our jewellery comes encased in an unforgettable box that is just as fun to look at as the accessory itself.

Great Customer Service

  1. Lauryn Rose Gift Cards

If you are having trouble coming up with a decision on what your loved one might like, then you can always put the choice in their own hands with a Lauryn Rose gift card. Some people might see the giving of gift cards as a cop out of sorts, but when you are directing your loved one to a site as welcoming and inviting as ours, we don’t see it that way at all.

  1. Free Ring Sizer

We like to include as many little free touches as we can, and to make sure the business of ring buying is as simple as possible for you, you can apply to receive a free ring sizer from us that will then give you a much better idea of which sizes to look for when browsing through the brilliant range of Lauryn Rose rings.

Free Ring Sizer

  1. Drop A Hint

On the other side of things, if you have birthday or special occasion coming up and have your eye on a particular Lauryn Rose piece, then you can take advantage of our handy ‘drop a hint’ feature that enables you to point a loved one in the direction of something that you love. It’s win win for both parties, you get the jewellery that you wanted and your loved one gets the satisfaction of having been able to buy it for you.